Storage limit reached
What to do when a save fails with "storage limit reached": check usage, free space, or request more storage or a bigger plan.
Open the Usage tab in Nubo Home to see what is using your space, then delete or move files, or request more storage in Billing. Free has 5 GB, Pro 100 GB and Business 1 TB; extra storage comes in 100 GB blocks.
Whose quota applies?
- Your own files count against your plan.
- A file someone shared with you counts against the owner’s quota, so a writer’s save can fail when the owner’s storage is full.
- Team drive files count against the team’s pooled quota, and the drive refuses uploads at 100 percent.
- Projects, shared Wiki spaces and Help Desk data count against the owner’s own quota.
What do I do?
- Check Usage for what uses storage.
- Delete what you no longer need. Items in the team drive trash still count until purged.
- Ask an admin to add storage, or request an upgrade in Billing. See Plans and seats.