Sharing server is still starting

Wait about 20 seconds and try again. The first time you share a live document, Nubo starts a small background server in your account so that several people can work together. The app checks it for up to 20 seconds, and if it has not answered yet it shows this message.

Why does it happen?

Live co-editing and sharing in Write, Sheets, Whiteboard, Photos, Vector and Wiki need a small server (Wiki calls it the sharing server, the others the collaboration server), and the video review link needs one too. It is created the first time you use sharing, and updated when the app changes. Until it reports that it is ready, the app cannot hand out a share.

What should I do?

1. Wait a short while and choose to share again.
2. If it still fails, reload the page and try once more.
3. Only the owner of the server can share documents on it. If you see “Only the owner of this collaboration server can share documents on it”, ask the document’s owner to share.
4. If the message keeps coming back after several minutes, write to support with the app name.

What does the “review server” message mean?

“The review server is still starting. Try again in a moment” is the same kind of message for the video review link: it prepares a server for reviewers. Wait and try again.