Deleting your account

Open Account in Nubo Home and choose Delete account. It signs you out everywhere and schedules the account and its content for deletion after a 30-day period in which you can change your mind. Whether the automatic erasure step runs in production is not yet confirmed.

What happens when I delete?

• You are signed out of every device and your account is scheduled for deletion.
• During the 30 days you can cancel. After that the deletion happens between day 30 and day 31.
• Your username is held for 90 days, and a record that the account existed is kept for 12 months.
• Invoices are kept as the law requires. Team content stays with the team, and other people keep their own copies of messages you sent.

Is deletion automatic today?

Not yet published. The automatic erasure job has been built but is switched off in production while it is rehearsed, so today it only logs what it would remove. To have your data erased now, write to support@nubo.email and say so.

How do I take my data first?

There is no single export button. Each app exports its data (see Files and storage).

Are there backups of deleted data?

The policy does not describe backups, and a backup schedule is not yet published.