Seat limit and seat required
What the "seat limit" and "seat required" errors mean, who counts as using a seat, and how to ask for more.
“Seat limit” means every purchased seat is taken. Active members and live invitations each use one. Free a seat by revoking an invitation or disabling a member, or ask for more seats.
How do I free a seat?
- Revoke a pending invitation in Teams.
- Disable a member you do not need. A disabled member keeps their data and frees the seat.
How do I get more seats?
An owner or admin records a seat request, and an administrator on our side approves it. Write to support to speed it up. There is no self-service seat purchase screen yet. See Plans and seats.
What is “seat required”?
You shared a file with a named person who is not a member of, or invited to, your organization, and your organization has a seat limit. Invite them first or share with a public link instead; public links and whole-team shares use no seat.
Does a full team lock people out?
No. People already in keep working. A worker that cannot reach the seat check lets the person in rather than locking them out.