Where your data lives
Nubo data is hosted by Hetzner in Helsinki, Finland. This page lists the other vendors and the details that are not yet confirmed.
Your data is hosted by Hetzner in Helsinki, Finland. That includes the object storage used for mail. This is the only data location we state. Details marked “not yet published” below are not confirmed and we do not guess them.
Which vendors touch my data?
| Vendor | What it does | Notes |
|---|---|---|
| Hetzner | Hosting and storage, Helsinki, Finland | Hetzner’s exact legal entity name is not yet published here. |
| Cloudflare | DNS, content delivery and the Turnstile bot check on website forms | |
| DeepInfra | Answers AI chat requests | Receives your messages only, not your name or account details. Processing location and retention terms are not yet published. |
| Payment providers | Named on the sub-processors page | Online card payment inside the apps is not built; see Plans and seats. |
| Browser push services | Deliver push notifications you opt in to |
Our own mail server and our own TURN relay for calls run on our servers. The authoritative list is the sub-processors page.
Do you have backups?
The policy does not describe backups. A backup schedule and retention period are not yet published.
Can data leave the EU or India?
We state contractual safeguards only. We do not claim standard contractual clauses or an adequacy decision. If you need EU transfer terms, ask support first.
Is the data location configurable?
No. There is a single hosting location.